FirstMile is an eCommerce Shipping carrier that utilizes local, regional, national and International carrier networks to help delivery packages all over the world in a timely manner at a competitive price. FirstMile simplifies shipping by taking multiple carrier options and condensing them into one carrier network. One invoice, One customer support, One claims department and one pickup to handle everything in the "FirstMile" of eCommerce Shipping.
The Dimensional weight is calculated by multiplying the length, width, and height of a package, using the longest point on each side to get the cubic size.
Then, divide the cubic size of the package in inches by the dimensional divisor to calculate the dimensional weight.
Key data point you need to know to calculate dimensional weight:
If you are tracking a package with FirstMile, DHL, USPS and other carriers and the latest tracking event says "En Route to ........." that means there was an electronic notification given to the carrier distribution center that the label has been printed and the package is on it's way. If the package does not arrive and there is no tracking event following "En route" that would signals to us that the label was printed but the package has not yet arrived at the distribution center.
Some of the reasons a package does not arrive at a distribution center are as follows:
When a package is on it's way it is very difficult to change the direction from its intended destination. If by some reason a package goes missing, is damaged or found itself in the outer abyss it is always a good idea to make sure you are covered.
Insurance or replacement coverage can be an extra cost so you’ll have to factor that into your profit margins, but insuring your shipments can provide extra peace of mind for both you and your customers.
Firstmile offers coverage on all mail class packages and that is typically included in the overall shipping cost. Up to $50 coverage for every package under 1 lb and up to $100 for every package heavier then 1 lb. If for some reason your packages need additional coverage we would encourage you to reach out to our team to help add that additional protection.
Not all "Peak Seasons" are made the same, for a large majority of ecommerce stores the 4th Quarter is the heaviest shipping period of the year. Most shipping carriers will see an increase of 20% to 80% in volume from mid October to the end of December. Other industries may have a very slow 4th Quarter but see significant volume increases during the 1st, 2nd or 3rd Quarters. Whenever your "Peak Season" is keep these things in mind to avoid major disappointment from yours and your customers perspective.
Dec. 15 — USPS Retail Ground Service
Dec. 18 — First-Class Mail Service
Dec. 19 — Priority Mail Service
Dec. 23 — Priority Mail Express Service
Dec. 15 — UPS Ground
Dec. 21 — UPS 3 Day Select
Dec. 22 — UPS 2nd Day Air
Dec. 23 — UPS Next Day AirUPS is closed on Thanksgiving and Christmas Day. UPS Express Critical service is still available.
Dec. 9 — FedEx SmartPost (certain exceptions may apply)
Dec. 15 — FexEx Ground and Home Delivery
Dec. 21 — FedEx Express Saver
Dec. 22 — FedEx 2 Day
Dec. 23 — FedEx Standard Overnight, Priority Overnight and First Overnight
Dec. 25 — FedEx SameDay, SameDay City Priority and SameDay City Direct
Dec. 11 — Ground
Dec. 15 — Expedited
Dec. 17 — Expedited Max
Please click here for individual country and area dates
All claims are to be submitted to our claims department at firstname.lastname@example.org. Our claims guidelines are spelled out in the link below.