Lost

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If my item gets lost or stolen is it covered?

When a package is on it's way it is very difficult to change the direction from its intended destination.  If by some reason a package goes missing, is damaged or found itself in the outer abyss it is always a good idea to make sure you are covered.

Insurance or replacement coverage can be an extra cost so you’ll have to factor that into your profit margins, but insuring your shipments can provide extra peace of mind for both you and your customers.

Firstmile offers coverage on all mail class packages and that is typically included in the overall shipping cost.  Up to $50 coverage for every package under 1 lb and up to $100 for every package heavier then 1 lb.  If for some reason your packages need additional coverage we would encourage you to reach out to our team to help add that additional protection.