While Xparcel tiers target 1–3, 2–5, or 3–8 day windows, day-definite delivery isn’t guaranteed. We do offer highly consistent performance, especially when paired with our dynamic ZIP-level rules.
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What happens if a package is delivered to the wrong address—or marked “delivered” but the recipient didn’t get it?
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Does your service include pickup, and is it handled by FirstMile drivers or a third party?
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Are there any guarantees or service-level agreements (SLAs) regarding delivery times?
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