International

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International
Can FirstMile handle only my international shipments, simplifying what’s usually a complex process?

Yes. You can use FirstMile solely for international shipping. Our Xparcel International service includes customs-ready options, DDP/DDU routing, and access to trusted international delivery networks—all with one invoice and support team.

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International
When can I expect to be billed for the duties and taxes if I ship an international package using a DDP service?

This depends on the customs office of the country you are shipping the package to. Some countries are able to bill that immediately, and you should see those charges come through on the same invoice as the shipping charges, but other countries that aren't as responsive can take weeks or even months to respond. It is rare for those charges to take longer than a month or two, but it can happen.

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International
What Is DDP (Delivered Duty Paid) vs. DDU (Delivered Duty Unpaid) in International Shipping?

DDP and DDU are international shipping terms that define who pays customs duties & taxes on an imported package.

Pros & Cons of Each Method:

✔️ DDP Ensures Faster Delivery – No customs delays

✔️ DDU Can Be Cheaper – Buyer handles local import fees

How FirstMile Handles International Shipping With DDP/DDU Options:

📦 Works with DHL eCommerce, USPS, & Xparcel International for customs clearance

🚀 Optimized routing selects the best DDP or DDU strategy for each country

💰 Ensures international eCommerce sellers get competitive shipping rates

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