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Accurate and Hassle-Free Billing with FirstMile's Audit Queue
This added feature ensures every shipping invoice is meticulously checked for accuracy, saving you time and money.
Learn More About Our Billing & Auditing QueueWhy Choose FirstMile for
Domestic Shipping?
Save Money
Bottom Line
The cost of domestic shipping can have a major impact on your bottom line. Our domestic shipping guide has what you need to know to control it and start saving.
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Ensure Accurate Carrier Billing with FirstMile Audit Queue
Dealing with billing errors and the hassle of managing invoices from multiple carriers can be frustrating. At FirstMile, we offer a unique solution to streamline this process: the Audit Queue. This value-added feature is designed to enhance the accuracy and efficiency of your shipping operations, providing you with a seamless and error-free invoicing experience.
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I was experiencing sleepless nights waiting for my package, when it finally arrived it was like Christmas. Fast shipping even with the weather delays. Thank you.
Benefits of Using Our
Billing & Auditing
Learn About Domestic Shipping
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Frequently Asked Questions
The Billing Audit Queue is a pre-invoicing checkpoint that reviews each shipment for potential billing errors before it reaches your invoice. This process ensures accuracy across all shipping charges, reducing costly mistakes and saving you time during reconciliation.
It automatically flags shipments with mismatched data—such as incorrect labels, customer assignments, or rate issues—before they are invoiced. These are held for manual review, ensuring that only clean, accurate charges make it to your final bill.
Common issues include duplicate tracking numbers, invalid or expired rates, unrecognized surcharges, zone calculation errors, and label mismatches. By catching these early, FirstMile helps you avoid overcharges and manual disputes later.
Yes. Because shipments with discrepancies are held back from billing, you’re not charged until they’re resolved. This protects your cash flow by preventing premature charges and ensures you're only paying for what’s correct.
Absolutely. Even with the Audit Queue in place, you can dispute any shipment that appears on your invoice. Valid disputes are credited on future statements, ensuring full transparency and billing confidence.
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