What does the onboarding process look like?

February 19, 2025
  1. Account Submission: We notify you once your account is submitted.
  2. Information Collection: We may request additional details or forms.
  3. Payment Method Setup: Secure payment details are collected.
  4. Test Label Submission: A test label is created for verification.
  5. Account Manager Assignment: Your dedicated Account Manager provides training.
  6. Service Activation: Once onboarding is complete, shipping services begin.

Your Guide to
International
Shipping

Download for Free
Related Questions
General
How does tracking integrate with the marketplace?
View Question
General
What Is Last-Mile Delivery?
View Question
General
What does the onboarding process look like?
View Question
General
How long does it take to get set up with a new account?
View Question
General
What are the hours for support?
View Question
General
How do I contact support?
View Question
General
Who is FirstMile?
View Question