When this happens, you may notice things like USPS tracking updates not appearing or tracking status not changing.
Effortless Parcel Returns Shipping
Simplify your returns process and save money with FirstMile Returns, offering on-demand labels and QR codes for a seamless customer experience.
Simplify Your eCommerce ReturnsSave on Return Shipping
with Xparcel Returns
The cost of domestic shipping can have a major impact on your bottom line. Our domestic shipping guide has what you need to know to control it and start saving.
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Smarter Returns with On-Demand Labels
Cost-Effective for You.

Simplifying Ecommerce Returns for You and Your Customers
Unlike traditional methods that require upfront payment for return labels, Xparcel Returns only charges businesses for returns that are actually received, resulting in significant cost savings. This innovative approach not only reduces waste but also enhances the overall customer experience.
Simplify Your Returns Today!
I was experiencing sleepless nights waiting for my package, when it finally arrived it was like Christmas. Fast shipping even with the weather delays. Thank you.
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Reduce costs and improve delivery performance with a more flexible, scalable shipping strategy.
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Frequently Asked Questions
Xparcel Returns is FirstMile’s on-demand return shipping method that gives customers the option to receive a printable return label or a mobile-friendly QR code. Businesses are only charged when a return label is used and the package is delivered, making the process more flexible, cost-effective, and user-friendly.
No. One of the key benefits of Xparcel Returns is that you only pay when a return is actually used and delivered. This eliminates waste and saves you money by avoiding charges for unused or abandoned return labels.
Yes. Customers can choose a digital QR code instead of a printed label. They simply show the code at a drop-off location, and the staff prints and attaches the label for them—making returns accessible even without printer access.
Billing only happens once a return is successfully delivered. This means you don’t pay upfront for return labels, and your return costs are always tied directly to usage, improving visibility and cash flow.
Yes. Xparcel Returns can be easily added to most shipping platforms or order management systems via direct software integration or API. This allows you to offer flexible return options without overhauling your current setup.