FirstMile: eCommerce Shipping Starts Here

Effortless Parcel Returns Shipping

Simplify your returns process and save money with FirstMile Returns, offering on-demand labels and QR codes for a seamless customer experience.

Simplify Your eCommerce Returns
Benefits of XpShipping Made Simplearcel

Save on Return Shipping
with Xparcel Returns

Pay Only for Used Labels
With Xparcel Returns, businesses are
charged only when a return package is shipped and delivered. This eliminates the expense of unused prepaid return labels, making it a more economical choice compared to traditional methods.
No Upfront Costs
Businesses can generate prepaid return shipping labels that can be emailed to a customer or generate digital QR codes
without immediate charges, paying only for the actual returns.
Easy Returns Process
Customers can choose between a printable label or a digital QR code, providing flexibility and convenience. The QR code option is particularly beneficial for customers without access to a
printer, as they can simply present the code at the post office or a designated drop-off location.
No Printer Needed
The QR code option streamlines the process, removing the need for customers to print labels and making returns as hassle-free as possible.
Your Guide to Domestic Shipping

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30,000
Pickups Annually
50,000,000
Packages in Purchasing Power
1,500
Clients Served
eCommerce Returns

Smarter Returns with On-Demand Labels

Easy for Customers.
Cost-Effective for You.
Only pay for returns that are used—customers print labels as needed and drop off at convenient locations.
Step 1
Generate an online label with instructions
Step 2
Email the return label to your customer
Step 3
Drop off the package at a USPS location
Step 4
Tracking is provided for transit updates
SIMPLIFY RETURNS

Simplifying Ecommerce Returns for You and Your Customers

Unlike traditional methods that require upfront payment for return labels, Xparcel Returns only charges businesses for returns that are actually received, resulting in significant cost savings. This innovative approach not only reduces waste but also enhances the overall customer experience.

Simplify Your Returns Today!

I was experiencing sleepless nights waiting for my package, when it finally arrived it was like Christmas. Fast shipping even with the weather delays. Thank you.

– Gehrig Brinton
Seamless Setup

FirstMile Integrates With
All the Big Platforms

Carriers
Partners
FirstMile: eCommerce Returns starts here

Ready to Transform Your eCommerce Shipping?

Reduce costs and improve delivery performance with a more flexible, scalable shipping strategy.

One Pickup, Nationwide Reach
We handle the logistics—no juggling providers.
One Invoice, Full
Visibility
All shipments, one bill. No guesswork.
One Label, Endless
Options
Ship without choosing between carriers.
Have Any Questions?

Frequently Asked Questions

What is Xparcel Returns and how does it work?

Xparcel Returns is FirstMile’s on-demand return shipping method that gives customers the option to receive a printable return label or a mobile-friendly QR code. Businesses are only charged when a return label is used and the package is delivered, making the process more flexible, cost-effective, and user-friendly.

Do I pay for return labels that aren’t used?

No. One of the key benefits of Xparcel Returns is that you only pay when a return is actually used and delivered. This eliminates waste and saves you money by avoiding charges for unused or abandoned return labels.

Can customers return packages without a printer?

Yes. Customers can choose a digital QR code instead of a printed label. They simply show the code at a drop-off location, and the staff prints and attaches the label for them—making returns accessible even without printer access.

How are businesses billed for return shipments?

Billing only happens once a return is successfully delivered. This means you don’t pay upfront for return labels, and your return costs are always tied directly to usage, improving visibility and cash flow.

Is Xparcel Returns easy to integrate into my current system?

Yes. Xparcel Returns can be easily added to most shipping platforms or order management systems via direct software integration or API. This allows you to offer flexible return options without overhauling your current setup.

Brock Hansen

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