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Our Carrier Services
Domestic Shipping
Smarter U.S. shipping with one label, one pickup, and optimized delivery.
International Shipping
Reach global customers with flexible, affordable DDP & DDU options through FM.
Invoice/Audit
Stay in control with accurate, error-free invoices powered by our Audit Queue.
eCommerce Returns
Pay only for what gets returned. Easy labels, QR codes, and zero upfront cost.
Package Claims
Get fast, fair reimbursement for lost or damaged shipments, handled by FM.
Save on Shipping Costs
Xparcel
Our patented ship method dynamically selects optimal carriers to save cost and boost speed.
Xparcel Ground
Reliable 3–8 day delivery with the lowest rates. Perfect for non-urgent Ecommerce shipping.
Xparcel Expedited
Get packages there in 2–5 days. Expedited balances reliability and cost efficiency.
Xparcel Priority
1–3 day delivery with smart routing that balances speed, performance, and cost.
Zip Limiting
Adjust ZIP rules in real time to route smarter, faster, and cheaper. no manual work needed.
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Solutions
Solutions for Your eCommerce Business
Enterprise Level Shipping
Custom solutions, single invoice, nationwide delivery. FM scales with your enterprise needs.
3PL Companies
Simplify high-volume fulfillment with one pickup, one invoice, and our dynamic routing.
Small & Mid Sized eCommerce Stores
We simplify shipping so brands can grow with lower costs, fewer errors, and better delivery.
Packaging Material Discount
Get exclusive packaging discounts that lower your total cost per shipment with FirstMile.
Amazon FBA
FirstMile supports efficient routing to FBA distribution centers.
International Solutions
Economy DDU
Affordable DDU service for lightweight parcels. Great for cost-sensitive international shipping.
Standard DDU
Balanced speed and cost for global delivery. Our standard DDU is built for Ecommerce.
Premium DDU
For time-sensitive orders. FirstMile delivers global speed without complexity.
Standard Plus DDP
Eliminate surprise fees. Standard Plus DDP covers duties upfront for a smooth delivery.
Canada DDP
Seamless delivery to Canada with DDP shipping duties covered.
Featured from Our Blog
Helpful Tips For Why USPS Tracking Is Not Updating
When this happens, you may notice things like USPS tracking updates not appearing or tracking status not changing.
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Featured from Our Blog
Helpful Tips For Why USPS Tracking Is Not Updating
When this happens, you may notice things like USPS tracking updates not appearing or tracking status not changing.
Learn More
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About FirstMile
An eCommerce shipping carrier combining smart tech with national and regional reach.
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FirstMile’s smart routing, real-time analytics, and parcel tech power faster, flexible delivery.
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Quickly calculate dimensional weight to avoid fees. Save more on every shipment with FM.
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Shipping insights, industry trends, and practical tips from the experts behind FM's network.
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In-depth Ecommerce shipping guides to help you save more and ship smarter.
Domestic Shipping Guide
Your playbook for U.S. delivery: save on zones, simplify pickups, and ship reliably with FM.
International Shipping Guide
Navigate global shipping with ease. Learn how we handle customs, cost, and carrier logic.
FAQs
Get clear, fast answers to your top questions about our shipping, billing, returns, and more.
Featured from Our Blog
Helpful Tips For Why USPS Tracking Is Not Updating
When this happens, you may notice things like USPS tracking updates not appearing or tracking status not changing.
Learn More
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Claims
How long does it take for a claim to be resolved?
February 19, 2025
Most claims are processed and paid out within
30 days
.
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