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FirstMile Customer Support
One dedicated customer support team for all your shipping needs, across all carriers. Our comprehensive support services include tracking inquiries, claims assistance, billing questions, and dedicated onboarding to ensure a seamless experience.
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Your Single Customer Support Contact for All Shipments
Managing shipments across multiple carriers can be overwhelming and time-consuming, often leading to communication breakdowns and inefficiencies. With FirstMile, you eliminate this hassle by having one dedicated customer support team to handle everything from tracking inquiries and claims assistance to billing questions and onboarding. Our comprehensive support services streamline your shipping operations, ensuring you have the help you need, when you need it, without the frustration of dealing with multiple points of contact.
Amazing experience! I got my package the next day after being shipped and it was in perfect pristine condition. I was shocked. What a great shipping company!
Two-Tier Support System
Managing shipments across multiple carriers can be complex and time-consuming. With FirstMile, you benefit from having one dedicated customer support team to handle all your needs, ensuring a seamless and efficient experience. At FirstMile, we offer a two-tier support system designed to address the needs of both your customers and your business. This ensures that every aspect of your shipping operations is covered, providing comprehensive and seamless support.
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