Client Testimonials

With 2.3 million customers and 40,000 to 60,000 new power meters deployed each year, the folks who manage logistics for Georgia Power have an important job.  According to Linda Mahone, Georgia Power’s Network Manager and Director of IT, “Their collective efforts just got a serious boost from First Mile’s recently deployed 20 Mbps Ethernet connection”.  According to Bill Thompson, Georgia Power’s Customer Field Operations Group, First Mile’s solution was introduced into Georgia Power’s network in order to speed up their proprietary Automated Route Control System (ARCS).  Since deployment, “the system used to take forever to come up and often ran very sluggishly, now it’s as if we’re on over drive”.

Recently, we lost T1 service to both phone service and email during the busiest time of the day.  Our provider told us it was due to a larger outage in the area.  We were without service for over 3 hours.  The good news is we recently changed our internet service to First Mile Communications.  While our phones and email were down, our internet service with First Mile kept on running without interruption.  This allowed us to continue working without being completely down.  This validated my decision to go with First Mile Communications.

Gene Crosby | Chief Operating Officer

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